Shipping & Return

THE DELIVERY GUIDE OF ORIGINAL  AND COMMISSIONED ARTWORK 

All original artwork is created using professional quality materials. Each painting comes with a signed Certificate of Authenticity. Each piece will be individually packaged. All original paintings are signed by the artist, Evita Kristapsone.

The original artwork of 55 x 75 cm size is usually rolled and shipped via a shipping tube. Tube size ~ 85 x 12 cm. The artwork is inserted in the plastic portfolio folder for additional security and then rolled into the tube.

Smaller artwork sizes  will be shipped in bubble mailer, clear cello sleeve with card backing for extra security.

 

SHIPPING

I ship within 3 (5-7) days of receiving payment.  

Shipping to foreign countries is estimated to take 5 to 7 days in Europe. 

Allow to 20 (30) days for the shipping to rest of the world. 

Shipping fees may vary between $25 and $150 depending on the art size and destination.

You are in charge of any applicable customs charge on your side that could take place when artwork is shipped to countries outside EU.

In case of holiday season please allow additional time for shipping.

If you have any other inquiries regarding shipping, contact me before buying and I  will send you an updated invoice.

 

RETURNS 

If you are not 100% satisfied with your purchase, we will refund your money after you ship back to us within 30 days of the order date and I will refund your purchase price minus shipping costs.

The artwork must be returned in the original packaging.

*Commissioned artwork are not returnable, unless we ship the wrong item or the art is damaged during transportation. 

 **We do not accept returns outside EU unless we ship the wrong item or the art is damaged during transportation

 

 PRIVACY 

 I do not share your contact information with anyone.

 

DISPLAYING WATERCOLOUR PAINTINGS

It is important to remember that a painting should not be hung anywhere that would make it subject to direct sunlight, or major changes in humidity (for example a bathroom or kitchen). Even if a painting is painted on the most expensive watercolour paper, using the best quality paints, it would still not be able to stand up to those conditions for long before it either started to fade or become stained with mildew. So please choose your display area with this in mind. If the display area is a bright room or a room where artificial light is on for long periods, please consider using UltraViolet resistant glass if you value your collection. This will help prevent fading enormously.

 

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